Working with Kathy was wonderful. We moved from Colorado, and she was able to help us find the perfect rental while also helping us find a permanent house. She was also able to help us get settled and acclimated to the Bloomington area as well. We had a very specific list of things we wanted in a house/property, and Kathy was very patient and understanding as we toured numerous properties. Never once did we feel rushed or like we were inconveniencing Kathy. She was completely understanding of us waiting for the perfect place. Once we did find a place we liked, Kathy took care of everything including setting up appointments post-inspection for a plumber, roofer, well tester, etc. Another thing Kathy did to help make the process easier was that she was always willing to meet us where and when it was convenient for us. We are first time home buyers, and we knew it was a stressful process, but Kathy did everything to make it as stress free as possible for us. If we ever decide to move again, we will definitely use Kathy.